Looks like nothing about this company has changed except their fluctuation business address. Be very careful when dealing with this company. I just spent $2,200 to have my garage doors repaired and 2 new openers installed. If you are going to use them, make sure you obtain a written estimate of repairs. Be aware that they charge $85 for a service call even though they do not tell you that prior to coming. Do NOT take this company at their word and be sure to get a second estimate. I made the mistake of believing him on exactly what he was going to do and how much he was going to charge. When giving a verbal estimate, he tells you all the things that need to be done to your door to make it better than new, but once he has your door apart, he finds issues that that he spoke of and that you ASSUMED he included in his verbal quote, but surprise, he didn't. As a result, I ended up paying $200 more than my VERBAL estimate. I'm a trusting person and I expect that of my vendors. If you are a trusting person too, I recommend you NOT do business with RGS. My second clue should have been the fact that he had me back-date my work order so he would conform to CA law regarding the "cooling off" period. I have never written a review about a company until now. All I can say is buyer beware. Do not use this company except as a last resort. Their business practices are shady and disappointing. Since they use so many different names to confuse the reviewers, please know that their website address is http://rgspecialty.com/default.aspx. If that is the company you have called for service, cancel your call immediately! Also, beware that this company uses many different names in order to through off their ratings. They also go by the names of:
2. The Garage Door Company
3. RG Specialties
4. RGSpecialty Development
5. R.G.Specialty Development
6. R.G. Specialty Development
7. RG Specialties
and who knows how many other names exist?
Review about: Garage Door Installation.